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Delivery Policy

  • We will deliver to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
  • We offer free shipping of our subscription boxes and any goods over AED 200 within the United Arab Emirates.
  • For shipping outside United Arab Emirates, you will need to pay Shipping costs, pay import duties or other taxes, as we will not pay them.
  • If you wish to arrange for contactless delivery, please notify us in advance via email at
  • If you or your appointed person fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we will charge the reasonable costs of storing and redelivering them.
  • The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
  • Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
  • You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.